
This is a sample of video training we produce for a manufacturer of portable gas monitors. While an end-user instruction manual is shipped with every instrument, the company experienced a high volume of calls to their customer service department; inquiries about operation and calibration of their instruments.
We now produce DVD video instruction to supplement the written manual. Almost immediately, calls to customer service were greatly reduced.
The 'show and tell' instruction on a DVD video, chaptered for viewer access to specific procedures, is a great way to win and maintain customer satisfaction. This company serves a global market and multi-language is offered in our productions.
The cost, including carefully scripted narration, multi-language sound tracks, shooting and editing, averages about $7,000.00
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